about us

Simplifying IT for Your Business

WHO WE ARE

Cyberworks Technology Group is a client-focused IT solutions provider for small to medium sized businesses in Austin and the surrounding areas.

Cyberworks is committed to providing industry leading solutions to meet the changing needs of our clients. Our proactive approach and unwavering commitment to our clients has allowed us to build positive and meaningful relationships. We take time to understand our clients needs in order to provide tailored solutions that help them meet their business goals. Our expertise and experience ensure we can implement technology solutions seamlessly and efficiently.

Our service area includes Hutto, Round Rock, Pflugerville, Taylor, Georgetown, Cedar Park, Leander and Austin

About our Founder

Hi, I’m Carlos. I’m a business owner and passionate advocate for technology and cybersecurity. My journey into the world of computers began at the age of 13 when I acquired my first computer. Ever since then, I’ve been captivated by the endless possibilities that technology offers.

Over the years, I’ve had the privilege of working with several Fortune 500 companies. That’s where I honed my skills and expertise in IT and cybersecurity. During my career, I began to notice a troubling trend: despite substantial investments in technology and cybersecurity, these companies were falling victim to cyber attacks.

Driven by a desire to make a meaningful impact, I embarked on a mission to address this critical issue. I founded my own business with a singular goal in mind: to provide small businesses with the peace of mind they deserve by offering secure and affordable IT solutions.

At Cyberworks, we believe that every business, regardless of size, should have access to top-notch cybersecurity measures. Our dedicated team works tirelessly to tailor solutions that not only meet your needs but exceed your expectations. With a focus on innovation, reliability, and customer satisfaction, we’re committed to safeguarding your digital assets so you can focus on what matters most to you—growing your business.

I’ve built this business the same way you did. It took a lot of work and trust from business owners like you. Let me be your trusted technology partner.

Meet the rest of the Team

Lisette Mercado

operations

Fernando Mercado

Helpdesk

Magali Solis

Marketing

Diane McDaniel

Business Development

Our core Values

Integrity

To do the right thing, always. We hold ourselves to the highest ethical standards in everything we do.

Commitment

We follow a people-first philosophy. We are committed to understanding our clients' business needs and listening to their concerns, only then can we help them succeed.

Family

We love our family and love spending time with them. Cyberworks is a family-owned and operated business. Once you become one of our clients, you become part of our family.

Communication

Our clients are our priority. We encourage open and honest communication in order to build strong, lasting relationships.

Knowledge

Technology never stops improving, so our constant pursuit of knowledge allows us to provide innovative solutions to meet the changing needs of our clients.

Our Mission

Our goal is to give business owners peace of mind by delivering secure and affordable IT solutions. We understand the critical importance of technology in today’s business landscape, we want to alleviate the stress and uncertainty surrounding IT infrastructure by offering comprehensive services designed to meet the unique needs of each client.

Our services include Managed ServicesCybersecurityData Backup and Disaster Recovery, and IT Consulting. Whether safeguarding sensitive data, ensuring system reliability, or optimizing technology investments, we are dedicated to delivering expert services tailored to your business’s specific needs.

With Cyberworks, you can rest assured knowing that your IT infrastructure is in capable hands. Let us handle the complexities of technology so you can focus on what matters most—growing your business.”

Don't take our word for it

Check out what our clients are saying:

We want to help your business succeed.

Get in touch today to learn more about our customized IT solutions. ​

If you're looking for a trusted technology partner, or just wanting to get more information, I'd love to chat with you to find out more

Get In touch

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